Learn How To Clean Primo Water Machine With This Guide

Do you own a Primo water machine and want to keep it in tip-top shape? Regular cleaning of your Primo water machine ensures access to healthy drinking water. While the device is designed to filter your water and remove impurities, it can also collect mineral deposits and bacteria over time.

Cleaning your machine regularly can prevent these buildups and ensure your water tastes and smells fresh. Not sure where to start? Don’t worry; we’ve got you covered. In this article, we’ll show you how to clean your Primo water machine to enjoy delicious, filtered water without any worries. Cleaning your Primo water machine is easy and only takes a few minutes.

You only need a soft cloth, warm water, and mild detergent. By cleaning your machine regularly, you can enjoy the many benefits of healthy drinking water, such as improved hydration, better digestion, and increased energy levels.

Table of Contents

Gather Supplies Needed

To clean a Primo water machine, you will need the following supplies:

1. Vinegar

White vinegar is an effective and natural cleaning agent that can help remove mineral buildup and disinfect the machine.

2. Water

You will need clean, filtered water to rinse the machine after cleaning.

3. A cleaning cloth

A soft, non-abrasive cloth is best for cleaning the machine without scratching the surface.

4. A scrub brush

A small brush can help get into tight spaces and scrub away stubborn stains.

5. Optional

Baking soda or lemon juice can also be used as a natural cleaning agent to help remove stains and odors.

To clean the machine, first unplug it and remove the water bottle or dispenser. Next, mix equal water and vinegar and pour the solution into the reservoir. Let it sit for 10-15 minutes, then scrub the inside of the pool with a brush and wipe down the exterior with a cleaning cloth.

Next, rinse the reservoir, wipe the exterior with clean water, and let the machine dry completely before reattaching the dispenser or water bottle. Repeat this process every 3-6 months or more frequently if the machine is used heavily.

Steps for Cleaning the Machine Exterior

Transform your water from basic to primo by properly maintaining your Primo water machine. Not only does this ensure clean and safe drinking water, but it also extends the lifespan of your appliance.

1: Turn off and Unplug the Machine

Always turn off and unplug the machine before cleaning it. This ensures that no water or electricity flows through the machine during cleaning.

2: Empty the Water Tank

Empty the water tank by dispensing all the water through the spout. This is important because you don’t want any water to mix with the cleaning solution.

3: Clean the Exterior

Using a damp cloth, wipe down the exterior of the machine. Pay special attention to the dispensing area and the buttons, as these areas accumulate dirt and grime.

4: Clean the Water Reservoir

Remove the water reservoir and drain any remaining water. Next, mix a cleaning solution of one part white vinegar with three parts water. Use this solution to clean the inside and outside of the reservoir. Rinse the reservoir thoroughly with clean water before reattaching it to the machine.

5: Clean the Drip Tray

Remove the drip tray and wash it with warm soapy water. Rinse it thoroughly and dry it before placing it back in the machine.

6: Clean the Dispensing Nozzles

Using a toothbrush, clean the dispensing nozzles and channels with white vinegar and water. Rinse thoroughly with clean water and dry.

7: Replace the Water Bottle

Replace the water bottle with a new, clean one. This is important for ensuring that the water dispensed from the machine is clean and safe to drink.

8: Plug in and Turn On the Machine

Finally, plug in and turn on the machine. Let it run for a few minutes to ensure all parts work properly.

Why Should I Use Primo Water Machine?

Clean water is essential for good health and well-being. Here are some of the benefits of having access to clean water:

Improved Health

Clean water helps prevent the spread of waterborne diseases, such as cholera, typhoid, and dysentery. It can also help reduce the risk of other illnesses, such as diarrhea, which can be caused by contaminated water.

Better hydration

Drinking clean water is important for staying hydrated, which can help improve cognitive function, mood, and physical performance.

Enhanced sanitation

Clean water is essential for maintaining good hygiene and sanitation practices, such as washing hands and bathing.

Increased economic productivity

Access to clean water can improve agricultural productivity and support economic development, especially in rural areas.

Environmental benefits

Clean water is important for maintaining healthy ecosystems and supporting biodiversity.

It’s important to note that not everyone has access to clean water, and many people worldwide still suffer from waterborne diseases and lack access to safe drinking water. Therefore, supporting efforts to improve access to clean water can significantly improve health and well-being for individuals and communities.

How to troubleshoot common issues

If you are experiencing issues with your Primo water machine, here are some common problems and how to troubleshoot them:

  1. Water tastes terrible or has an odor: This could be due to a dirty water tank or filter. Try cleaning the tank and replacing the filter if needed.
  1. Water is not dispensing: Check to make sure the water jug is properly seated on the machine and that the machine is plugged in and turned on. If the problem persists, try cleaning the dispensing nozzle or contacting customer support.
  1. Machine is making strange noises: This could be due to a clogged filter, low water pressure, or a malfunctioning motor. Try cleaning the filter and checking the water pressure. If the problem persists, contact customer support.
  1. Water is not cold or hot enough: Check the temperature settings and make sure the machine has had enough time to cool or heat the water. If the problem persists, it may be a malfunctioning thermostat or heating element, and you should contact customer support.
  1. The machine is leaking water: This could be due to a loose or damaged water tank, a clogged drain valve, or a malfunctioning pump. Check the tank and valve for damage, and try cleaning the drain valve. If the problem persists, contact customer support.

Always refer to your user manual for specific troubleshooting steps and safety precautions. If you are unsure about how to fix an issue, it’s always best to contact customer support or a professional technician for assistance.

Frequently Asked Questions [FAQs]

1. How Often Should I Clean My Primo Water Machine?

We recommend cleaning your Primo Water Machine every 3-4 months or more frequently if you notice any buildup or discoloration in the water or dispenser.

2. Can I Clean The Outside Of My Primo Water Machine With A Damp Cloth?

Yes, you can clean the outside of your Primo water machine with a damp cloth. However, be sure to avoid getting any water or liquid inside the machine.

3. Can I Use Soap To Clean My Primo Water Machine?

No, we do not recommend using soap to clean your Primo water machine, as it can leave a residue and potentially contaminate your water.

4. How Do I Clean The Drip Tray And Nozzle?

Remove the drip tray and nozzle and wash them with mild dish soap and warm water. Use a small brush or toothbrush to remove any buildup or debris from the nozzle. Rinse the parts thoroughly with clean water and let them air dry before reassembling.

5. Can I Use Bleach To Clean My Primo Water Machine?

No, we do not recommend using bleach to clean your Primo water machine, as it can damage the appliance and potentially contaminate your water.

6. How Do I Know When My Primo Water Machine Is Fully Cleaned?

You will know your Primo water machine is thoroughly cleaned when there is no buildup or discoloration in your water, and the engine looks and smells clean.

7. Can I Use Baking Soda Or Vinagre To Clean Water Machine?

Baking soda and vinegar are natural, non-toxic cleaning agents that can be used to clean your Primo water machine. To clean your machine with baking soda, mix one baking soda with two parts of warm water in a bowl or spray bottle. 


Keeping your Primo water machine clean is a simple but important step in ensuring you always have access to safe and delicious drinking water. You can easily clean your machine and extend its lifespan with just a few supplies and a little time. Remember to clean the frequently touched areas like the dispenser and the drip tray regularly and to use a deep-cleaning solution for a thorough cleaning every few months. By doing so, you’ll enjoy crisp and clean water every time.


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